Last Updated: April 2025
These Terms of Use (“Terms”), together with our Privacy Policy and any documents expressly incorporated by reference, govern your access to and use of the Polypo platform, including our website (https://polypo.io/), personalized digital avatars, digital stylist services, virtual try-on technologies, and any associated content, features, products and services provided by Polypo (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Company Information
Polypo or the “Company” is operated by Polypo LTD, a limited liability partnership, incorporated under the laws of England and Wales, under:
- Number: 14241417
- Address: 167-169 Great Portland Street London, W1W 5PF.
2. Eligibility
You must be at least 15 years old to use our Services (or the equivalent minimum age in the relevant jurisdiction). If we become aware that you are under the age of 15 (or below the minimum age required to use the Services without parental consent in your jurisdiction, if higher), we will discontinue your access to the Services and proceed with the deletion of your account and any associated data.
If you are using the Services on behalf of a company or another legal entity, you represent that you have the authority to bind that organization to these Terms, and you agree to these Terms on its behalf. In such cases, all references to “you” and “your” in these Terms shall refer both to you as an individual user and to the business or entity you represent.
3. Account Registration
Some features may require registration and the creation of a user account. You agree to provide accurate, complete, and current information, and to keep this information up to date.
To help protect your account, we recommend choosing a strong, unique password that you don’t use elsewhere, and enabling email verification. If you suspect that your account has been compromised, please contact us immediately (info@polypo.io).
4. Services Provided
Polypo offers digital solutions including but not limited to:
- Virtual try-on using personalized digital avatars and user-submitted data
- AI-powered personal stylist recommendations
- Augmented Reality (AR) features for garment visualization
- Tailored FashionTech solutions for business clients
These Services are provided “as-is” and may evolve over time. We reserve the right to modify, suspend, or discontinue any part of the Services without prior notice.
5. User-Generated Content & Avatars
When you upload data, including photos or preferences, to create avatars or receive styling advice:
- You retain ownership of your content.
- You grant Polypo a limited, non-exclusive, revocable license to process, display, and use this content solely to provide the Services.
You confirm you have all rights necessary to use and upload such content.
6. Privacy and Data Protection
Your privacy is important to us. We process your personal data in accordance with our Privacy Policy. Polypo implements strong technical and organizational measures to protect user data, including pseudonymization of avatars and secure processing of images and preferences.
7. Links to Other Websites
Our Services may contain links to third-party web sites or services that are not owned or controlled by Polypo.
Polyp has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Polypo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
8. Intellectual Property
All content provided by Polypo, including software, styling logic, generative models, graphics, and trademarks, are the intellectual property of Polypo or its licensors.
The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. These marks may not be used in connection with any product or service without the prior written consent of Polypo.
You may not reproduce, distribute, or reverse-engineer any part of the Services without our explicit permission.
To the extent allowed by applicable law, you irrevocably waive — or agree not to enforce against Polypo or its affiliates — any moral rights or similar rights you may hold in the content you submit or share through the Services, anywhere in the world.
9. Acceptable Use
You agree not to:
- Use the Services for unlawful, harmful, or fraudulent purposes
- Use the Services with the intent to exploit, harm, or attempt to harm minors in any manner, including by exposing them to inappropriate content, requesting personally identifiable information, or through any other means.
- Attempt to access or modify the Services without authorization.
- Upload content that is defamatory, obscene, or infringes on third-party rights.
- Attempt to use the Services via unauthorized third-party applications, request login credentials from other users, or engage in the buying, selling, renting, or leasing of account access or usernames,
- Use the Services for the purpose of building or developing a competing product or service;
- Use any branding, logos, icons, user interface elements, visual identity, designs, photographs, videos, or other materials made available through the Services, except as expressly permitted by these Terms or by any applicable guidelines published by us or our affiliates;
- Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful materials, or otherwise attempt to disrupt, impair, or interfere with the proper functioning of the Website and/or the Services.
We reserve the right to suspend or terminate access if these terms are violated.
10. AI Features
Our Services include AI-powered functionalities (“AI Features”) that process content you provide or direct us to use—such as text, images, audio, video, documents, or data (“Inputs”)—to generate corresponding content and responses (“Outputs”).
For the purposes of these Terms, both Inputs and Outputs are considered content you submit to the Services. As such, all rights, licences, and responsibilities described in these Terms regarding user-submitted content apply equally to your Inputs and Outputs.
We handle the collection, use, disclosure, and retention of Inputs and Outputs in accordance with our Privacy Policy.
11. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will cease immediately.
12. Disclaimers and Limitation of Liability
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13. For Business Clients
If you are accessing Polypo’s tailored solutions for integration on your brand’s website or for commercial use, additional terms apply as defined in a separate agreement or Statement of Work.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of London, UK.
Without limiting the above, we reserve the right to fully cooperate with law enforcement authorities or comply with any court order that requests or requires us to disclose the identity or other relevant information of any individual posting content on or through the Website and/or the Services.
15. Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
16. Translation Interpretation
These Terms may have been translated if we have made them available to you on our Services. You agree that the original English text shall prevail in the case of a dispute.
17. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on our website with the updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.
18. Contact
For any questions regarding these Terms, please contact us at: info@polypo.io
www.polypo.io